Foxpop is a multimedia platform that connects brands and individuals with creative professionals like photographers, videographers, social media managers, editors, and influencers.
2. How does Foxpop work?
Foxpop simplifies the process with our "FoxMatch" feature. Simply share your requirements, and we’ll connect you with the best professionals for your project.
3. Who can use Foxpop?
Foxpop is open to both brands/individuals seeking creative services and service providers looking for exciting projects.
4. How do I become a service provider on Foxpop?
Sign up on our platform, complete your profile with portfolio details, and submit your KYC documents for verification. Once verified, you’ll start receiving project opportunities.
5. What types of projects can I find on Foxpop?
Foxpop supports projects in Photography, Videography, Social Media Management, Editing (static and video), and Influencer collaborations.
6. How does booking and payment work?
Clients can choose to pay in two ways:
1. Pay 30% while booking and the remaining after project completion.
2.Make the full payment upfront.
Payments are securely processed through our platform.
7. Is there a cancellation policy?
Yes, cancellations are subject to our policy terms. These are designed to ensure fairness for both clients and service providers.
8. Can I customize my project with additional services?
Absolutely! After choosing a service professional, you can further customize your project by adding available add-ons.
9. How are service providers vetted?
Foxpop ensures all service providers undergo a thorough verification process, including KYC and portfolio checks, to maintain quality and trust.
10. What if I’m not sure which service provider to choose?
With our "FoxMatch" feature, you can rely on our expert team to match you with the perfect professional for your project.
11. How does Foxpop ensure timely payments for service providers?
Service providers receive their payments within 7 working days after a project is marked as complete. This ensures reliability and trust for all parties involved.
12. How do I contact support if I need help?
You can reach out to our support team via email at support@foxpop.co or through the live chat feature on our website for prompt assistance.
13. Is Foxpop available outside India?
Currently, Foxpop operates within India and serves users who meet the minimum age requirement of 18 years.
14. What makes Foxpop different from other platforms?
Foxpop stands out with its seamless end-to-end support, curated professional network, flexible payment options, and a focus on simplifying collaboration between clients and creators.
